Conflict Resolution and Negotiation Skills Training Course in Malaysia

Our training course “Interpersonal Communication Training Courses in Malaysia” is also available in Kuala Lumpur, Melaka, Langkawi, Cemeron Highlands, Kota Kinabalu, Penang, George Town, Kajang, Seberang Perai, Pedaling Jaya, Klang, Johor Bahru, Shah Alam, Subang Jaya, Selayang, Ipoh, Seremban, Iskandar Puteri, Kuantan, Sungai Patani, Ampang Jaya, Malacca City, Sandakan, Alor Setar, Tawau, Batu Pahat, Kota Bharu, Kuala Terengganu, Kuching, Sepang, Kulim, Muar, Pair Gudang, and Kuala Langat.  

In today’s fast-paced and ever-evolving business landscape, conflicts are inevitable. Whether within teams or across departments, conflicts, when not managed properly, can significantly disrupt productivity and morale. The ability to resolve disputes and negotiate effectively is not just a desirable skill, but an essential one, particularly in competitive environments like Malaysia. This is where a structured training programme can make a real difference.

This Conflict Resolution and Negotiation Skills Training Course in Malaysia offers participants the opportunity to master these critical skills. With a focus on practical strategies and real-life scenarios, the course helps professionals navigate difficult conversations, resolve disputes swiftly, and build stronger working relationships. The hands-on approach ensures that attendees leave not only with theoretical knowledge but also with the confidence to apply these techniques in their daily roles.

Furthermore, the course is designed to cater to a diverse audience, from seasoned leaders to emerging managers, ensuring that the strategies provided can be tailored to various situations and organisational levels. Participants will gain tools that foster a collaborative work environment, reduce workplace tension, and contribute to organisational growth.

For anyone looking to sharpen their ability to manage and resolve conflict while enhancing their negotiation prowess, the Conflict Resolution and Negotiation Skills Training Course in Malaysia is an invaluable resource

Who Should Attend this Conflict Resolution and Negotiation Skills Training Course in Malaysia


Are you striving to create a more harmonious workplace, free from unnecessary conflict and tension? The Conflict Resolution and Negotiation Skills Training Course in Malaysia is designed for professionals who recognise the power of effective communication and are ready to develop their conflict resolution and negotiation skills to the next level. Whether you’re a seasoned manager or just starting in your leadership role, this course provides the tools you need to handle difficult conversations with confidence and clarity.

This course is tailored for individuals who encounter workplace challenges and disagreements regularly. By focusing on real-world applications, participants will leave with actionable insights to foster collaboration, reduce tension, and navigate complex interpersonal dynamics. This training will empower you to maintain a positive, productive work environment, no matter how tough the conversation.

Attending the Conflict Resolution and Negotiation Skills Training Course in Malaysia will enhance your leadership effectiveness, foster stronger working relationships, and improve overall team performance.

  • Managers 
  • Team Leaders 
  • HR Professionals 
  • Supervisors 
  • Business Owners 
  • Department Heads 
  • Project Managers 
  • Executives 
  • Consultants 
  • Mediators 

Course Duration for Conflict Resolution and Negotiation Skills Training Course in Malaysia


The Conflict Resolution and Negotiation Skills Training Course in Malaysia offers a range of duration options to suit different schedules and needs. Participants can choose from a focused 60-minute session, a concise half-day workshop, or a more comprehensive full-day or two-day experience. For those seeking a deeper dive into conflict management and negotiation strategies, the full course spans two full days from 9 a.m. to 5 p.m., providing ample time for in-depth learning and practical application.

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Conflict Resolution and Negotiation Skills Training Course in Malaysia


The Conflict Resolution and Negotiation Skills Training Course in Malaysia equips participants with essential tools to navigate workplace conflicts and drive successful negotiations

  • Learn practical techniques to resolve conflicts amicably 
  • Develop advanced negotiation strategies 
  • Enhance communication skills in high-stakes situations 
  • Foster teamwork and collaboration 
  • Strengthen leadership capabilities in conflict management 
  • Improve emotional intelligence during negotiations 
  • Cultivate a positive work culture by reducing tensions 
  • Master strategies for maintaining composure under pressure 
  • Understand different conflict management styles 
  • Build confidence in handling challenging conversations 
  • Gain tools to create win-win outcomes 
  • Apply real-world techniques to daily work scenarios 

Course Objectives for Conflict Resolution and Negotiation Skills Training Course in Malaysia


The Conflict Resolution and Negotiation Skills Training Course in Malaysia is designed to help participants develop essential skills for resolving conflicts effectively while enhancing their negotiation capabilities. The course enables professionals to build stronger workplace relationships and drive results in challenging situations

  • Learn practical techniques to resolve conflicts amicably 
  • Develop advanced negotiation strategies 
  • Enhance communication skills in high-stakes situations 
  • Foster teamwork and collaboration 
  • Strengthen leadership capabilities in conflict management 
  • Improve emotional intelligence during negotiations 
  • Cultivate a positive work culture by reducing tensions 
  • Master strategies for maintaining composure under pressure 
  • Understand different conflict management styles 
  • Build confidence in handling challenging conversations 
  • Gain tools to create win-win outcomes 
  • Apply real-world techniques to daily work scenarios 

Course Content for Conflict Resolution and Negotiation Skills Training Course in Malaysia


The Conflict Resolution and Negotiation Skills Training Course in Malaysia offers a comprehensive exploration of conflict management and negotiation techniques. Participants will gain both theoretical insights and practical tools to manage workplace challenges effectively.

  1. Learning practical techniques to resolve conflicts amicably
    • Understanding the root causes of conflicts 
    • Techniques for de-escalating tense situations 
    • Mediating disputes effectively between team members 
  2. Developing advanced negotiation strategies
    • Identifying win-win solutions 
    • Techniques for handling high-stakes negotiations 
    • Understanding the principles of interest-based negotiation 
  3. Enhancing communication skills in high-stakes situations
    • Active listening techniques 
    • Non-verbal communication in conflict 
    • Clarity and assertiveness in difficult conversations
  4. Fostering teamwork and collaboration
    • Encouraging open communication in teams 
    • Building trust within teams 
    • Facilitating cooperative problem-solving 
  5. Strengthening leadership capabilities in conflict management
    • Leading with empathy during conflict 
    • Setting the tone for constructive conflict resolution 
    • Guiding teams through tough discussions 
  6. Improving emotional intelligence during negotiations
    • Recognizing emotional triggers in conflicts 
    • Managing emotions for better outcomes 
    • Empathy-driven negotiation tactics 
  7. Cultivating a positive work culture by reducing tensions 
    • Creating an environment of mutual respect 
    • Promoting a zero-tolerance policy for workplace hostility 
    • Encouraging positive reinforcement in daily interactions 
  8. Mastering strategies for maintaining composure under pressure 
    • Techniques for managing stress in conflicts 
    • Building resilience in tough conversations 
    • Practising mindfulness in negotiation scenarios 
  9. Understanding different conflict management styles
    • Identifying the five conflict resolution styles 
    • Recognising when to apply each style 
    • Balancing assertiveness and cooperation in conflict
  10. Building confidence in handling challenging conversations
    • Role-playing difficult conversations 
    • Techniques for giving and receiving feedback 
    • Overcoming fear and anxiety in tough discussions 
    • ent active listening practices to build long-term connections 
  11. Gaining tools to create win-win outcomes
    • Exploring collaborative problem-solving methods 
    • Understanding the power of compromise 
    • Implementing fair decision-making processes 
  12. Applying real-world techniques to daily work scenarios
    • Case studies from real-life workplace conflicts 
    • Interactive exercises for immediate application 
    • Customizing conflict resolution techniques to fit individual roles

Course Fees for Conflict Resolution and Negotiation Skills Training Course in Malaysia


The Conflict Resolution and Negotiation Skills Training Course in Malaysia offers flexible pricing options to accommodate different learning formats and group sizes. With four pricing tiers available, participants can choose the best fit for their needs while ensuring they receive top-tier conflict resolution and negotiation training. Discounts are also available for groups of more than two participants.

  • USD 679.97 For a 60-minute Lunch Talk Session. 
  • USD 289.97 For a Half Day Course Per Participant. 
  • USD 439.97 For a 1 Day Course Per Participant. 
  • USD 589.97 For a 2 Day Course Per Participant. 
  • Discounts available for more than 2 participants. 

Upcoming Course and Course Brochure Download for Conflict Resolution and Negotiation Skills Training Course in Malaysia


Stay up-to-date with the latest schedule for the Conflict Resolution and Negotiation Skills Training Course in Malaysia or download a brochure for more detailed information. Upcoming sessions will be announced soon, and participants are encouraged to sign up for updates. For those interested in joining, brochures with full course details are available for download.


Interpersonal Communication Courses in Malaysia
 
Conflict Resolution and Negotiation Skills Training Course in Malaysia. Conflict Resolution and Negotiation Skills Training Course in Malaysia. Conflict Resolution and Negotiation Skills Training Course in Malaysia by Knowles Training Institute. 2019 & 2020 Conflict Resolution and Negotiation Skills Training Course in Malaysia.
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