Leading in Crisis with Emotional Intelligence Training Course in Malaysia

Our Emotional Intelligence Training Courses is also available in Kuala Lumpur, Melaka, Langkawi, Cemeron Highlands, Kota Kinabalu, Penang, George Town, Kajang, Seberang Perai, Petaling Jaya, Klang, Johor Bahru, Shah Alam, Subang Jaya, Selayang, Ipoh, Seremban, Iskandar Puteri, Kuantan, Sungai Petani, Ampang Jaya, Malacca City, Sandakan, Alor Setar, Tawau, Batu Pahat, Kota Bharu, Kuala Terengganu, Kuching, Sepang, Kulim, Muar, Pasir Gudang, and Kuala Langat.  

In an unpredictable world, leaders must navigate through crises with resilience, clarity, and emotional intelligence. The Leading in Crisis with Emotional Intelligence course equips leaders with the essential skills needed to guide their teams effectively during challenging times. By understanding their own emotions and those of their team members, leaders can foster a supportive environment that promotes collaboration, trust, and optimal performance even in the face of adversity. 

This training addresses the unique challenges leaders face during crises, providing practical tools and strategies to enhance emotional awareness and improve decision-making. Participants will learn to identify the emotional dynamics at play within their teams and how to leverage emotional intelligence to inspire confidence and commitment. This course also emphasises the importance of self-care, ensuring that leaders are well-equipped to support their teams while managing their own stress levels. 

Through interactive discussions and real-world scenarios, attendees will explore how to communicate effectively during crises, manage conflict, and motivate their teams. The course fosters a culture of open dialogue and encourages leaders to develop a proactive approach to crisis management. Participants will leave with a renewed sense of purpose and the ability to lead with empathy and assurance, regardless of the situation. 

Ultimately, the Leading in Crisis with Emotional Intelligence course empowers leaders to transform challenges into opportunities for growth and resilience. By honing their emotional intelligence skills, participants can create a positive impact within their organisations and build a stronger foundation for future success. 

Who Should Attend this Leading in Crisis with Emotional Intelligence Training Course in Malaysia


The Leading in Crisis with Emotional Intelligence training course is designed for leaders and professionals who seek to enhance their crisis management skills through emotional intelligence. This course is particularly relevant for those in supervisory and management roles, as it equips them with the tools to lead their teams effectively during challenging times. 

Participants will gain invaluable insights into the emotional aspects of leadership, learning how to navigate crises with confidence and composure. The training will also emphasise the importance of empathy and communication, enabling leaders to foster a supportive atmosphere that encourages team collaboration and resilience. 

This course is essential for anyone looking to strengthen their leadership capabilities in times of uncertainty. The Leading in Crisis with Emotional Intelligence training course offers participants the opportunity to develop the skills necessary to lead effectively, ensuring their teams thrive even in difficult circumstances. 

  • Executives 
  • Team Leaders 
  • Managers 
  • Supervisors 
  • HR Professionals 
  • Project Managers 
  • Coaches 
  • Trainers 
  • Operations Managers 
  • Business Analysts 

Course Duration for Leading in Crisis with Emotional Intelligence Training Course in Malaysia


The Leading in Crisis with Emotional Intelligence training course offers a variety of duration options to accommodate different learning needs. Participants can choose from a comprehensive two-day course running from 9 a.m. to 5 p.m., a one-day intensive session, or shorter formats such as half-day, 90-minute, and 60-minute workshops. This flexibility allows everyone to engage with the content in a way that best suits their schedule and learning preferences. 

  • 2 Full Days  
  • 9 a.m to 5 p.m 

Course Benefits of Leading in Crisis with Emotional Intelligence Training Course in Malaysia 


The Leading in Crisis with Emotional Intelligence training course provides participants with essential skills to effectively manage crises and lead their teams with confidence. 

  • Improved emotional awareness and regulation 
  • Enhanced communication skills during crises 
  • Greater team collaboration and support 
  • Increased resilience in challenging situations 
  • Better conflict resolution strategies 
  • Enhanced decision-making abilities under pressure 
  • Greater empathy towards team members’ challenges 
  • Improved ability to motivate and inspire teams 
  • Increased self-awareness as a leader 
  • Enhanced organisational culture focused on emotional intelligence 

Course Objectives for Leading in Crisis with Emotional Intelligence Training Course in Malaysia 


The Leading in Crisis with Emotional Intelligence training course aims to equip participants with the essential skills to lead effectively through difficult times. By the end of the course, participants will be prepared to apply these skills to improve their leadership approach and support their teams during crises. 

  • Develop emotional self-awareness to better manage personal responses 
  • Enhance emotional regulation for improved composure during crises 
  • Improve crisis communication skills to foster team trust 
  • Build stronger relationships through empathetic leadership 
  • Learn effective strategies for resolving conflicts in high-stress situations 
  • Foster collaboration and teamwork in crisis scenarios 
  • Increase adaptability to rapidly changing circumstances 
  • Cultivate a growth mindset to encourage resilience 
  • Enhance decision-making processes using emotional insights 
  • Promote self-care strategies to manage stress as a leader 
  • Encourage open dialogue to build trust among team members 
  • Implement organisational practices that support emotional intelligence 

Course Content for Leading in Crisis with Emotional Intelligence Training Course in Malaysia 


The Leading in Crisis with Emotional Intelligence training course encompasses a range of topics designed to enhance participants’ leadership skills in challenging situations. The course content includes practical tools for emotional awareness, effective communication techniques, and strategies for fostering team resilience. 

  1. Develop emotional self-awareness to better manage personal responses
    • Understanding the impact of emotions on leadership effectiveness 
    • Techniques for recognising personal emotional triggers 
    • Reflective exercises to enhance self-awareness 
  1. Enhance emotional regulation for improved composure during crises
    • Strategies for managing emotions in high-pressure situations 
    • Techniques for developing resilience and maintaining calm 
    • Practising mindfulness and relaxation techniques 
  1. Improve crisis communication skills to foster team trust
    • The importance of transparent communication during crises 
    • Techniques for effectively conveying messages under stress 
    • Role-playing exercises to practice crisis communication 
  1. Build stronger relationships through empathetic leadership
    • Understanding the role of empathy in leadership 
    • Techniques for cultivating genuine connections with team members 
    • Exploring the impact of empathy on team dynamics 
  1. Learn effective strategies for resolving conflicts in high-stress situations
    • Common sources of conflict during crises 
    • Techniques for addressing and resolving conflicts constructively 
    • Practising conflict resolution through real-world scenarios 
  1. Foster collaboration and teamwork in crisis scenarios
    • Encouraging teamwork through emotional awareness 
    • Building trust and respect among team members 
    • Techniques for promoting collective problem-solving 
  1. Increase adaptability to rapidly changing circumstances
    • Understanding the emotional impact of sudden changes 
    • Strategies for developing a positive attitude towards change 
    • Techniques for embracing and adapting to new situations 
  1. Cultivate a growth mindset to encourage resilience
    • Understanding the concept of a growth mindset in leadership 
    • Techniques for fostering a culture of learning and development 
    • Encouraging self-reflection and personal growth 
  1. Enhance decision-making processes using emotional insights
    • The role of emotions in the decision-making process 
    • Techniques for balancing emotional insights with rational thinking 
    • Practising decision-making scenarios with an emotional intelligence lens 
  1. Promote self-care strategies to manage stress as a leader
    • Understanding the importance of self-care in leadership 
    • Techniques for managing personal stress effectively 
    • Exploring methods for maintaining work-life balance 
  1. Encourage open dialogue to build trust among team members
    • Techniques for fostering open communication in the workplace 
    • The role of transparency in building trust 
    • Encouraging feedback and constructive criticism 
  1. Implement organisational practices that support emotional intelligence
    • Understanding the components of a supportive organisational culture 
    • Techniques for integrating emotional intelligence into organisational practices 
    • Encouraging leadership commitment to emotional intelligence principles 

Course Fees for Leading in Crisis with Emotional Intelligence Training Course in Malaysia 


The Leading in Crisis with Emotional Intelligence training course offers various pricing options to suit the needs of participants. There are four pricing structures available, ensuring flexibility in choosing the right format for each individual or organisation. Discounts are also available for groups of more than two participants. 

  • USD 679.97 For a 60-minute Lunch Talk Session. 
  • USD 289.97 For a Half Day Course Per Participant. 
  • USD 439.97 For a 1 Day Course Per Participant. 
  • USD 589.97 For a 2 Day Course Per Participant. 
  • Discounts available for more than 2 participants. 

Upcoming Course and Course Brochure Download for Leading in Crisis with Emotional Intelligence Training Course in Malaysia 


To stay informed about the latest updates or to download a brochure for the Leading in Crisis with Emotional Intelligence training course, please visit our website. Here, you will find important information regarding upcoming sessions, course content, and registration details. Don’t miss this opportunity to enhance your emotional intelligence and leadership skills during crises. 


EMOTIONAL INTELLIGENCE TRAINING COURSES IN MALAYSIA

EMOTIONAL INTELLIGENCE TRAINING COURSES IN MALAYSIA. THE MALAYSIA’S BEST EMOTIONAL INTELLIGENCE TRAINING COURSES. EMOTIONAL INTELLIGENCE TRAINING COURSES MALAYSIA. EMOTIONAL INTELLIGENCE TRAINING COURSES IN MALAYSIA BY KNOWLES TRAINING INSTITUTE. 2019 & 2020 EMOTIONAL INTELLIGENCE TRAINING COURSES IN MALAYSIA.

Scroll to Top