Feedback and Listening Skills Training Course in Malaysia

Our “Corporate Communication Training Courses in Malaysia” is also available in Kuala Lumpur, Melaka, Langkawi, Cemeron Highlands, Kota Kinabalu, Penang, George Town, Kajang, Seberang Perai, Petaling Jaya, Klang, Johor Bahru, Shah Alam, Subang Jaya, Selayang, Ipoh, Seremban, Iskandar Puteri, Kuantan, Sungai Petani, Ampang Jaya, Malacca City, Sandakan, Alor Setar, Tawau, Batu Pahat, Kota Bharu, Kuala Terengganu, Kuching, Sepang, Kulim, Muar, Pasir Gudang, and Kuala Langat.

In the fast-paced environment of modern workplaces, effective communication is paramount. The Feedback and Listening Skills Training Course in Malaysia aims to enhance participants’ abilities to give constructive feedback and actively listen, two essential components for fostering collaboration and improving performance. This course is designed not only to develop interpersonal communication skills but also to create an atmosphere of trust and openness, where team members feel valued and understood.

Throughout this training, participants will engage in interactive sessions, where they will learn to navigate the complexities of providing and receiving feedback. With an emphasis on practical exercises and real-world scenarios, attendees will be equipped with the tools necessary to transform feedback into a powerful catalyst for growth. By honing their listening skills, they will learn how to understand others more deeply and respond more thoughtfully, thereby enhancing team dynamics.

The course also offers a supportive environment where participants can share experiences and learn from one another. With guidance from experienced trainers, attendees will gain valuable insights into the nuances of effective communication. This collaborative approach ensures that the skills acquired during the course are not only theoretical but also applicable in everyday interactions.

In summary, the Feedback and Listening Skills Training Course in Malaysia is designed to empower professionals to communicate more effectively, fostering a culture of feedback that can lead to improved performance and stronger relationships within teams.

Who Should Attend this Feedback and Listening Skills Training Course in Malaysia


The Feedback and Listening Skills Training Course in Malaysia is ideal for professionals seeking to improve their communication abilities within their teams and organisations. This course is particularly beneficial for managers and team leaders who play a critical role in providing feedback and guiding their teams towards success. By enhancing their skills in giving and receiving feedback, these professionals can create a more open and productive work environment.

Additionally, anyone involved in collaborative projects, including project managers, human resources personnel, and customer service representatives, will find immense value in this training. Effective feedback and active listening are crucial in ensuring that all voices are heard, and concerns are addressed promptly, leading to better outcomes for teams and clients alike.

Ultimately, this course is designed for anyone who wishes to cultivate a more communicative and supportive workplace. The Feedback and Listening Skills Training Course in Malaysia provides participants with the essential skills needed to foster positive relationships through effective communication.

  • Managers 
  • Team Leaders 
  • Project Managers 
  • Human Resources Personnel 
  • Customer Service Representatives 

Course Duration for Feedback and Listening Skills Training Course in Malaysia


The Feedback and Listening Skills Training Course in Malaysia offers various duration options to accommodate different learning needs. The course can be completed over 2 full days from 9 a.m. to 5 p.m., providing an in-depth exploration of the topics covered. For those with limited time, shorter sessions are also available, including half-day workshops and brief seminars lasting as little as 60 minutes.

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Feedback and Listening Skills Training Course in Malaysia


The Feedback and Listening Skills Training Course in Malaysia provides participants with essential skills to improve workplace communication and collaboration.

  • Enhanced ability to provide constructive feedback 
  • Improved active listening skills 
  • Greater confidence in handling difficult conversations 
  • Increased team cohesion and trust 
  • Better understanding of individual communication styles 
  • Enhanced problem-solving abilities 
  • Development of a feedback culture within teams 
  • Improved performance and productivity 
  • Increased employee engagement and satisfaction 
  • Stronger interpersonal relationships 

Course Objectives for Feedback and Listening Skills Training Course in Malaysia


The objectives of the Feedback and Listening Skills Training Course in Malaysia focus on equipping participants with the necessary skills to provide and receive feedback effectively. By understanding the dynamics of communication, attendees will learn to navigate conversations with confidence and clarity.

  • Develop techniques for giving constructive feedback 
  • Enhance active listening skills to improve understanding 
  • Identify barriers to effective communication 
  • Master the art of handling difficult conversations 
  • Create a supportive environment for feedback 
  • Recognise different communication styles and their impacts 
  • Establish a feedback loop for continuous improvement 
  • Foster a culture of open dialogue within teams 
  • Utilise feedback to drive performance and growth 
  • Implement strategies to resolve conflicts through communication 
  • Evaluate the effectiveness of feedback received 
  • Practice empathy and emotional intelligence in conversations

Course Content for Feedback and Listening Skills Training Course in Malaysia


The Feedback and Listening Skills Training Course in Malaysia encompasses a wide range of topics focused on enhancing communication skills. Participants will explore both theoretical frameworks and practical applications, ensuring a well-rounded understanding of effective feedback and listening techniques.

  1. Develop techniques for giving constructive feedback 
    • Understanding the importance of constructive feedback 
    • Techniques for framing feedback positively 
    • Role-playing feedback scenarios for practice 
  2. Enhance active listening skills to improve understanding 
    • Exploring the components of active listening 
    • Techniques for demonstrating understanding and empathy 
    • Practicing reflective listening through exercises 
  3. Identify barriers to effective communication 
    • Recognizing common barriers to communication 
    • Strategies to overcome these barriers 
    • Evaluating personal communication styles for effectiveness 
  4. Master the art of handling difficult conversations
    • Techniques for preparing for challenging discussions 
    • Practicing conflict resolution strategies 
    • Role-playing scenarios to build confidence 
  5. Create a supportive environment for feedback 
    • Understanding the role of psychological safety in teams 
    • Techniques for encouraging open feedback 
    • Creating feedback policies and practices 
  6. Recognize different communication styles and their impacts 
    • Identifying various communication styles 
    • Understanding how different styles affect feedback 
    • Strategies for adapting to others’ styles 
  7. Establish a feedback loop for continuous improvement 
    • Techniques for implementing feedback processes 
    • Understanding the importance of follow-up 
    • Practicing feedback sessions in groups 
  8. Foster a culture of open dialogue within teams
    • Strategies for promoting open communication 
    • Encouraging team members to share their thoughts 
    • Creating regular opportunities for dialogue 
  9. Utilize feedback to drive performance and growth 
    • Understanding the link between feedback and performance 
    • Techniques for setting performance improvement goals 
    • Practicing goal setting based on feedback 
  10. Implement strategies to resolve conflicts through communication
    • Techniques for addressing conflicts constructively 
    • Understanding conflict resolution styles 
    • Role-playing conflict resolution scenarios 
  11. Evaluate the effectiveness of feedback received 
    • Techniques for assessing feedback quality 
    • Understanding how to implement feedback into practice 
    • Practicing self-reflection on feedback received 
  12. Practice empathy and emotional intelligence in conversations
    • Understanding the importance of empathy in communication 
    • Techniques for developing emotional intelligence 
    • Practicing empathetic listening in pairs 

Course Fees for Feedback and Listening Skills Training Course in Malaysia


The Feedback and Listening Skills Training Course in Malaysia offers a variety of pricing options to accommodate different participant needs. With several duration choices available, participants can select the option that best suits their schedule and budget. Discounts are also available for groups of more than two participants, making this course accessible to a wider audience.

  • USD 679.97 For a 60-minute Lunch Talk Session. 
  • USD 289.97 For a Half Day Course Per Participant. 
  • USD 439.97 For a 1 Day Course Per Participant. 
  • USD 589.97 For a 2 Day Course Per Participant. 
  • Discounts available for more than 2 participants. 

Upcoming Course and Course Brochure Download for Feedback and Listening Skills Training Course in Malaysia


Stay updated on the latest information regarding the Feedback and Listening Skills Training Course in Malaysia. To access brochures or receive notifications about upcoming sessions, please inquire about the latest offerings. Enhance your communication skills today and cultivate a more collaborative workplace!


 
Corporate Communication Training Courses in Malaysia

Feedback and Listening Skills Training Course in Malaysia. Feedback and Listening Skills Training Course in Malaysia.
Feedback and Listening Skills Training Course in Malaysia by Knowles Training Institute. 2019 & 2020Feedback and Listening Skills Training Course in Malaysia.
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